Customer satisfaction survey

Customer satisfaction is one of our most important values certainly in these disturbing times. Therefore, we have developed a short questionnaire in this email with the goal to improve our products and services. We would greatly appreciate if you take a moment of your time to answer our questionnaire. This will give us important feedback and indicate room for improvement. The collection, use and storage of the information entered during this survey will be treated strictly confidential. The information is only used internally for anonymous analysis and research. It will be saved until the end of the survey evaluation and is part of our ISO processes. The information provided will not be handed over to third parties.

Please value the below items between 1-10 or non applicable, 1 if you are not satisfied and 10 when you are very satisfied with our performance.

    Commercial (After-)Sales Department

    Communication
    12345678910N/A
    Value for money
    12345678910N/A
    Payment terms
    12345678910N/A
    Received info during offering
    12345678910N/A
    Staff competence
    12345678910N/A
    After sales support
    12345678910N/A

    Technical (Project Department)

    Communication
    12345678910N/A
    Delivery time
    12345678910N/A
    Quality of the products
    12345678910N/A
    Received info during offering
    12345678910N/A
    Staff competence
    12345678910N/A

    Contact information